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Members creating potential conflicts.
Posted December 8th, 2010 - 4:46 pm by from Boston, United States (Permalink)
1. What to do if a CS member openly admits that he/she's deleting his/her profile and creating new ones simply because he/she received negative references that he/she felt weren't justified?

(More towards policy on deleting profile and creating new ones... I already told this member what to do if they feel their references are not fair)

2. Where on the terms can I find the policy about (that suggests against) having multiple profiles?

3. What do you suggest I tell members if they are contacting me indicating that certain members are "raising a flag" (of conflicts) for them? (i.e. criticizing other members or accusing them of being racist / sexist / etc...)

Thank You.

Posted December 8th, 2010 - 5:44 pm by from St. Catharines, Canada (Permalink)
Hello Jas,

1. If you know that a member has created another profile, welcome to contact the MDST (either by writing a CUQ to "problem with another member", or clicking on the exclamation mark on their profile page).

2. CS Terms of Use http://www.couchsurfing.org/terms.html state in paragraph 2(j) that "in your use of our Services, you must act responsibly and exercise good judgment. By way of example and not limitation, you shall not register for more than one user account or register for a user account on behalf of an individual other than yourself".

3. You might want to consider telling people the very fact that a member's data raises a red flag for them is an acknowledgment that the system works the way it should. One is entitled to be racist, or sexist, or unpleasant in a whole variety of other ways. As long as there are ways to reflect those trends in the system, it enables others to make an informed choice (in this case, the people who approach you being the "others").

Hope that helps.
Welcome to post follow-up questions, if any.