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Promoting BeWelcome.org inappropriate for a CS Ambassador ?!?
Posted January 14th, 2013 - 2:35 pm from Redon, France
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Post removed.
Posted January 14th, 2013 - 2:41 pm by from Berlin, Germany (Permalink)
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Posted January 14th, 2013 - 2:42 pm from Amsterdam, Netherlands
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Posted January 14th, 2013 - 2:52 pm from Rotterdam, Netherlands
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Posted January 14th, 2013 - 3:56 pm by from Paderborn, Germany (Permalink)
+1 Marco

Removing a amb flag for promoting another network is the wrong way. CS HQ did the damage, that members (and so Ambs too) don't fully trust in the website. Now the so-called "Community Team", that exists because of the work of the community (and just later on "for the community") is giving a f### on the work of the ex-Amb. I have no idea which Amb it was but I'm quite sure he made some work being an Amb (local events, moderator of the local group, welcoming new members). And all of this is now forgotten and erased.

And to quote the message: "... this behavior is inappropriate ...": It's inappropriate to ignore the community. To destroy the work done in years. Not (or too late) listen to the community. Not asking the community.

And now a "Community Team" tells us what is inappropriate behaviour in the community? In the threads I read no-one complained about mentioning other networks. No community member said it was inappropriate doing this - just the "Community Team". Sounds strange if a "team" has another opinion than it's members ...

Posted January 14th, 2013 - 2:46 pm from Berlin, Germany
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Posted January 14th, 2013 - 2:50 pm from Rotterdam, Netherlands
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Posted January 14th, 2013 - 3:42 pm from London, England
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Posted January 14th, 2013 - 4:18 pm by from Krakow, Poland (Permalink)
So if I f.e. create a combined activity of both BW and CS, I'll lose amb status? Pathetic.

Posted January 14th, 2013 - 4:27 pm from Managua, Nicaragua
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Posted January 14th, 2013 - 4:42 pm from Nice, France
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Posted January 14th, 2013 - 5:31 pm from Riga, Latvia
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Posted January 14th, 2013 - 10:56 pm from Miami, United States
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Posted January 15th, 2013 - 12:12 am from Vienna, Austria
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Posted January 15th, 2013 - 4:47 am by from Brisbane, Australia (Permalink)
It doesn't look great at first glance, and I too would like to hear a response from CS HQ...

but...

...we shouldn't be too quick to form an opinion while we don't have all the facts. I think it does matter exactly what the Amb had written/said, and the context of the decision (previous correspondence etc).

Posted January 15th, 2013 - 6:04 am from San Francisco, United States
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Posted January 15th, 2013 - 9:23 am by from Veenendaal, Netherlands (Permalink)
CSHQ, let us not longer wait for the answer.

Posted January 15th, 2013 - 9:50 am from Amsterdam, Netherlands
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Posted January 15th, 2013 - 9:54 am from San Francisco, United States
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Posted January 15th, 2013 - 9:59 am from Amsterdam, Netherlands
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Posted January 15th, 2013 - 10:14 am by from San Francisco, United States (Permalink)
We removed this member's Ambassador Flag because they were explicitly telling people to leave Couchsurfing and to join BeWelcome. We feel that this action isn't helping build a Couchsurfing community, nor is it being supportive of the community.

We do need to be more clear about what our plans are for the Ambassador Program, and we need to publicly and clearly state the Ambassador membership guidelines.

We are currently in the process of redesigning the program, and we will have this information in the future. I don't have a time schedule for this, since we're still early in the process.

In the mean time, members are welcome to throw events that involve members of other hospitality networks.

To address the question of our priorities and focus as a company, the company remains focused on creating a better website (and mobile apps) that support and empower our community. The community team, which includes myself, is focused on helping make that happen through of a variety of means.

Enforcing policies, removing posts, removing flags, etc are not something that I enjoy doing, but occassionaly they have to be done. I don't spend much time doing this, as I feel it's a much better to spend my time working on projects that will help grow and foster the community. Examples would be our Beta Group program, an Ambassador Program, improving our Feedback Process and creating more transparency and communication.

Posted January 15th, 2013 - 10:18 am from San Francisco, United States
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Posted January 15th, 2013 - 10:29 am from Amsterdam, Netherlands
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Posted January 15th, 2013 - 11:15 am from Managua, Nicaragua
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Posted January 15th, 2013 - 8:11 pm from Batu Ferringhi, Malaysia
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Posted January 15th, 2013 - 8:19 pm by from Veenendaal, Netherlands (Permalink)
When they communicate afterwards it regards the "past policies"

Posted January 15th, 2013 - 8:22 pm from Managua, Nicaragua
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Posted January 15th, 2013 - 8:48 pm by from Copenhagen, Denmark (Permalink)
To me this lack of information from the staff, and this feeling that they do not really care for the things that is important to me, have made a big difference. I do not recommend people to change for BeWelcome, but I stopped recommending this site,because I can not enthusiastic tell how great this is anymore. I still keep my flag, because I still like to make events, but my feeling changed from "part of a community" to "user of a website" within the last half year.So really, I do not know if I can call myself an ambassador anymore,even though I am officially one. Only if I think of it as ambassador for travelling and meeting people independent of cs, I can still feel like one.

Posted January 15th, 2013 - 8:55 pm by from Paderborn, Germany (Permalink)
Perhaps because these policies are on "our" community?
When I joined Couchsurfing CS was a community. I don't want to use the metaphor "big family" - but some kind of community. We stood the software crash several years ago, managed to couchsurf without the web page (but with old mails, boards, use of google). We put energy into the re-born page. Made translations, reported bugs etc. Kept the thing going.
So I thinks it's logical to be informed about ongoing developments. Using the community picture those policies are "from us for us". But this doesn't work if they are not discussed by us BEFORE they come into effect.
To make picture: If I am a active member of a community I'm usually involved in its development. Changes are given into discussion, developments questioned. Being a member of Facebook (to take a company instead) I have to live with the decisions the company makes.
So I beg your pardon if I missed the point where CS stoped being a community. But still I believe in the community thing and would like to keep being a member, not a user of Couchsurfing.

Posted January 21st, 2013 - 12:23 am from Curitiba, Brazil
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Posted January 21st, 2013 - 10:37 pm from Miami, United States
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Posted January 22nd, 2013 - 5:52 am by from San Francisco, United States (Permalink)
Hi Michael,

The action that was taken was only to remove Ambassador status in the Couchsurfing Community, I did not remove the member from the site and they still have access and can do everything as they could before as a regular member. Being designated as a Couchsurfing Ambassador is a privilege, not a right, and Ambassadors can lose their status.

There are many companies that, like Couchsurfing, have some sort of "Ambassador" program that recognizes great contributors to the community. From Google, to Yelp, to twitter, to Mozilla and many others..and they all have requirements and member conduct expectations.

There's a big difference from removing an Ambassador, and removing someone from the community (which seems to be what you're suggesting).

I refer to Couchsurfing as a Company and as a Community in different contexts. The same could be said for other communities/companies: Reddit, Quora, Yelp, etc. These are all companies that share the same name as their website and community, so it's important to differentiate between the two when speaking about them. When I'm talking about the Community, I usually try to make that relatively clear by explicitly stating it or via context clues. The same goes for when speaking about Couchsurfing as a company.

Posted January 22nd, 2013 - 9:47 am from Miami, United States
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Posted January 22nd, 2013 - 1:35 pm from Berlin, Germany
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Posted January 23rd, 2013 - 11:06 am from Edinburgh, Scotland
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Posted January 22nd, 2013 - 2:24 pm from Batu Ferringhi, Malaysia
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Posted January 24th, 2013 - 1:38 am from Victoria, Canada
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Posted January 24th, 2013 - 2:04 am from Curitiba, Brazil
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Posted January 24th, 2013 - 2:26 am from Berlin, Germany
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Posted January 15th, 2013 - 2:47 pm by from Veenendaal, Netherlands (Permalink)
Thanks, Sam

Posted January 15th, 2013 - 8:10 pm from Batu Ferringhi, Malaysia
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Posted January 27th, 2013 - 7:13 pm by from Sarajevo, Bosnia and Herzegovina (Permalink)
I also think about going somewhere else since this web site became completely terrible.