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Any important changes soon?
Posted March 6th, 2013 - 4:32 pm by from Valencia, Spain (Permalink)
Hi. I'm an active member in Valencia CS group (https://www.couchsurfing.org/n/places/valencia-valencia-spain), besides moderator, Ambassador & Active Events creators network.

Every active member in Valencia is fed up with 80% of posts being spam, couch request, renting rooms etc. This is due to:
a)Old good Guidelines are nowhere to be seen.
b)The Wiki Valencia we devoted so much time has been deleted with all its useful, repetitive tips.
c)No one can delete posts.
d)Since you don't allow to delete groups, most of them are empty and groups like Cs Last Minute Couch Request, Renting Rooms etc are hard to find.
e)Flagging system is useless (I've flagged hundreds of messages but I got no response).

So we must take a decision soon, because the group is flooded with garbage. My question is: Can you share the roadmap of the website? Will it be possible to moderate it? If so, we active members could use a temporary "no-garbage subgroup" and leave the general one die (not a good solution for visitors, but you leave no other choice). Otherwise we will be forced to look for another option. Seriously.

Waiting for a reply for the staff before our next weekly meeting,

Jordi

Posted March 6th, 2013 - 4:41 pm from Berlin, Germany
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Posted March 6th, 2013 - 4:42 pm from Berlin, Germany
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Posted March 6th, 2013 - 8:49 pm from Pompano Beach, United States
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Posted March 6th, 2013 - 9:23 pm from Helsinki, Finland
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Posted March 6th, 2013 - 10:47 pm from Hannover, Germany
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Posted March 6th, 2013 - 11:03 pm from Perth, Australia
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Posted March 7th, 2013 - 3:18 am from Perth, Australia
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Posted March 6th, 2013 - 11:26 pm by from Paderborn, Germany (Permalink)
Thank you for pointing us to this blog post. I've already missed this one :)
And as it still doesn't fit to my personal way of implementing systems in CS (as you might concider a wider base for gaining feedback by doing polls as most of the lont-term members know what they need) it's at least a information on how CSHQ is developing the website.
I'd still wished that they would listen more to the feedback they get, having the Community Managers to interact with the members in this group.
I still stand to my point of view that keeping something old running until something better is ready. Give Community Details running until you have a better idea. It's curious that several Ambs from bigger towns still complain that the number of CR postings in the places page is much higher than before. Or return NMW until the new tool is ready. Giving new members a individual, personal guide on how to Couchsurf and write requests would be a good option to decrease the flood of CR in places pages.
Don't only follow some software development theories learned at the university but include the unique CS world to the way you improve the website.

Posted March 6th, 2013 - 11:15 pm from Pittsburgh, United States
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Posted March 6th, 2013 - 11:21 pm from Perth, Australia
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Posted March 7th, 2013 - 12:26 am from Edwardsville, United States
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Posted March 7th, 2013 - 11:01 am by from Bamberg, Germany (Permalink)
@Jordi
I just took the time to check Gerrit's post and came across an older post named "CouchSurfing raises $15 million to improve our website and mobile apps!" which caused my interest obviously. And this post stated a lot of 'bla bla' info (apparently aimed for 'investors') - and the line
"Within the next few months, you’ll start seeing changes on the website. We’ll be launching something new to CouchSurfing: place pages. Local communities will have one centralized place to share their photos, discussions, and things to do. It’s just the first step towards making it easier to do what you need to do on the website, so you can spend less time surfing the web and more time surfing couches."
All clear?

Greetings,
Christian

PS: Actually we have in my city/region a similar situation as you, I have been complaining - but nobody seems to care. Giving up now...
PLUS: Your thread should have been named 'Any POSITIVE changes soon... ;)