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Tony Espinoza (CEO) Discussion - Week 5
Posted April 9th, 2013 - 3:28 am from San Francisco, United States
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Posted April 9th, 2013 - 8:25 am from Saint-Brieuc, France
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Posted April 9th, 2013 - 10:26 am by from Copenhagen, Denmark (Permalink)
Good to know about the trending event. So now I will start to tell people they have to add a few comments to their event if they want it to be trending.

Posted April 9th, 2013 - 3:32 pm from New York, United States
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Posted April 9th, 2013 - 6:28 pm from Saint-Brieuc, France
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Posted April 9th, 2013 - 1:05 pm by from Moscow, Russia (Permalink)
while I tried to post just a quick note here I encountered a bug/glitch when pushed "reply" button under Tony's message - it simply did not work :( so... bugs are everywhere...

Therefore I hited reply button under Anna's comment and it seems to be working.

Anyway, my quick note is about new categorization:
the idea is great, but it seems it does not work quite well in Rome Place so far... well, maybe it will be better a little bit later - let see in a week from now

Posted April 9th, 2013 - 2:55 pm from Hannover, Germany
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Posted April 9th, 2013 - 7:30 pm from London, England
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Posted April 9th, 2013 - 8:47 pm by from Chapel Hill, United States (Permalink)
" Strongly encouraged? Why is it even allowed, or even an option? With so much feedback against couch requests being posted in large city groups/place pages, why have it as an option? "

I agree. One is the least-confusing number of choices. One method of couchrequesting means that hosts know when, where, and how to offer their couches.

Add more options and you simply create a panoply of confusion. Confusion leads to inefficiency.

Tony, you were concerned about the inefficiency of surfers getting couches in major areas, and having more venues for requests and offers makes the situation worse, not better.

For history sake, here is how CouchRequests worked:

First - There was the request by PM. Surfers found couches. Hosts found guests. Maybe not 100% match, but it worked. This was the time of the single avenue.

Then - Came individual groups setting up Emergency groups. Yet people still PMed requests. Now there were two avenues.

Then - Came the request by CouchRequest. Yet people still PM requests and used Emergency groups. Now there are three avenues.

Then - Came the request by OCR. Yet people still send personalized CouchRequests, PMs, and use Emergency groups. Now there are four avenues.

Then - Came Place Pages. Yet people still are searching for couches via OCRs, personalized CouchRequests, PMs, and Emergency groups. Now there are five avenues.

If I have but one couch to offer, it all gets a little bit overwhelming in the end when I am juggling requests that come in through my messages, actual CouchRequests, requests on my Place Page, and OCRs. I'm not even a member of my area's Emergency Group, but I could be just to add to the confusion.

Streamline it down to a single method. I don't particularly care what that method is ... but just make it have a number of one out of one. That is all I, and many other overly requested hosts, ask.

-Jen-

Posted April 9th, 2013 - 9:03 pm by from Darwin, Australia (Permalink)
I think OCR is being removed?

I would like to suggest you consider a ride share option because ride share requests are by far the most irrititating posts on my place pages. With two National Parks so close thats all I see!!

Posted April 9th, 2013 - 9:04 pm by from Darwin, Australia (Permalink)
also as former moderators do we have the chance to move posts to correct locations?

Posted April 9th, 2013 - 9:13 pm from Eindhoven, Netherlands
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Posted April 9th, 2013 - 9:22 pm from Eindhoven, Netherlands
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Posted April 10th, 2013 - 3:05 am from San Francisco, United States
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Posted April 10th, 2013 - 7:07 am from Los Angeles, United States
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Posted April 10th, 2013 - 9:39 am from Saint-Brieuc, France
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Posted April 10th, 2013 - 12:05 pm from London, England
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Posted April 10th, 2013 - 2:04 pm from Saint-Brieuc, France
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Posted April 10th, 2013 - 2:46 pm from Melbourne, Australia
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Posted April 10th, 2013 - 4:42 pm by from Copenhagen, Denmark (Permalink)
Just want to share a comment I got yesterday at a cs-meeting. "The website just look like another business website now. I hate the way this is going". Could only tell him I agree.

Posted April 10th, 2013 - 9:49 pm from New York, United States
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Posted April 10th, 2013 - 10:41 pm from Pittsburgh, United States
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Posted April 11th, 2013 - 12:33 am from San Francisco, United States
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Posted April 11th, 2013 - 8:21 am from Los Angeles, United States
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Posted April 11th, 2013 - 11:51 am from Managua, Nicaragua
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Posted April 11th, 2013 - 3:50 pm from Berlin, Germany
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Posted April 11th, 2013 - 5:09 pm from Saint-Brieuc, France
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Posted April 11th, 2013 - 10:01 pm by from Copenhagen, Denmark (Permalink)
But why do you not want to keep this feeling of “underground” or “more like a community”?

And also you know most of us found the other site much more useful that the one you made now. Maybe because it was made from members needs and not someone thinking he know members needs better than they do themselves.

Who is it you believe this new site are more useful to? New users? And what about us old users, are our needs not important? (I know you say you needed to change to Ruby, whatever that is, but even there it must be possible to make something look like underground, community and familiar, and you know that was about the most important to most of us, to feel like that).

I do not remember spending a year on learning using the site, and never heard of anyone who found it that difficult. I actually just went in there and used it immediately, and there were lot of people willing to explain when I did something stupid. Now many people do not know how to use the site, and there are also not the same possibility to learn from more experienced member, because lots of tools have disappeared.

"The old CS site tested poorly with new members", you said. Who are those new members, and why are they so different from the rest of us? And why is it them you prefer to make a site to, and not "us"? Is it because "they" are more people than "us"?

For design ideas, maybe ask the people that designed the old website. They did a good job in making an attracting website in my opinion, maybe they could do it again. Or look at the old site for ideas. But okay, maybe all those new members love the design you have now, and I guess that is more important to you.

And sorry for sounding angry, but it seems like you care much more for what is not yet there, for the future, like new members and next year, and in that forget or don´t care about now, about what is already here, what we need now, what we want to keep.


Posted April 12th, 2013 - 2:28 am from San Francisco, United States
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Posted April 12th, 2013 - 5:01 am from San Francisco, United States
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Posted April 12th, 2013 - 6:13 am by from Chapel Hill, United States (Permalink)
Quote Tony "We are not planning to release categories to Places with less than 50 new threads per week."

I come from an area that would meet the criteria of not having categories.

May we have them, please?

Why would smaller areas or less visited areas be punished by all membership having to see all messages, when people in larger areas are able to see only the messages they wish? Sure, messages here are less likely to be lost, but messages I don't wish to see are annoying whether or not I can just skip over them. And, further, you have the technology to help out with this annoyance as I can see on larger areas. I don't understand this favoritism.

TL;DR: If it is good for the goose (areas with lots of messages), then it is good for the gander (areas with fewer messages).

-Jen-

Posted April 12th, 2013 - 9:18 am from Saint-Brieuc, France
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Posted April 12th, 2013 - 9:21 am from San Francisco, United States
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Posted April 12th, 2013 - 12:03 pm from Berlin, Germany
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Posted April 12th, 2013 - 4:13 pm by from Dallas, United States (Permalink)
I also see an issue with the Upcoming Events/Trending Events...

Events created with the new system are not showing up as "Upcoming Events". We noticed this with an event last week and again this week. Why is it that an event for that is one day away does not show up as an upcoming event?



Posted April 11th, 2013 - 12:56 am from New York, United States
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Posted April 11th, 2013 - 1:11 am from New York, United States
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Posted April 12th, 2013 - 4:53 pm from Saint-Brieuc, France
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Posted April 12th, 2013 - 5:46 pm from San Francisco, United States
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Posted April 12th, 2013 - 9:00 pm from Edwardsville, United States
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Posted April 12th, 2013 - 10:59 pm by from Chapel Hill, United States (Permalink)
Quote Tony "Yes. I have now added sub conversations to the Research Triangle Park Place page. ... This is an act of caution, not favoritism. We’ve gained confidence that it will improve the experience on the larger “flooded” Place pages, and hearing from you (and seeing how it goes in the coming week) will help us understand how best to apply the feature to the majority of CS Places which are lesser trafficked.

I want to reiterate that the notification preferences per category aren’t in there yet, just tabs to filter the view. Regardless, it is really useful to have all posters choose a category and we will continue to build on this."

Thank you for adding categories to my place page so quickly. I had simply hoped that we would get them in the greater roll out, but I am happy to provide feedback of how they work privately, if you are so willing. We have a very engaged core group of hosts in this area who are more than happy to share their experience and we can present it to you in a way that will hopefully include some measurable metrics.

To me, it seemed like the frustration of having to see posts of type X on a place page, flooded rapidly or not, is such a low hanging fruit of a frustration to eliminate when the technology of having categories already exists. I know that technology was created to solve a different problem, but it solves this minor-yet-easy one as well, so it seemed only right that every place page should be the recipient.

Plus, for some, simply the act of having to categorize their post means that a poster has to be metacognative about both the purpose of their post as well as how it fits in to the greater community, present. While there are always those who don't reflect, if even a small number of posters have reflective thoughts, it works to making the membership as a whole more mindful of each other, and form mindfulness comes a trusting, cohesive community.

-Jen-

Posted April 13th, 2013 - 3:25 am from Edwardsville, United States
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Posted April 13th, 2013 - 11:27 am from Berlin, Germany
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Posted April 13th, 2013 - 7:01 pm by from Copenhagen, Denmark (Permalink)
I can not design websites or logos, only tell if I like them or not. Sorry. You could make a logo contest between members, and then let users choose between maybe 20 of them (if they are good). And even though I normally find all those "How do you like our website" - questions that sometimes show up on websites very disturbing, they could maybe give a picture of what is important to users.

I would like that trending events to disappear, it only discriminates between events and tell nothing about if it is an interesting one, popular or anything else. Featured event seems to be okay, as it is the regular and popular ones that will be shown.

I would like events made in the old event system to be shown on the frontpage together with the rest of the events. Often they do not show up there, and you can not be sure people go to other places to see them.

Before I looked at the Copenhagen Group every day, now maybe once a week because it just looks confusing to me. So even though you changed it to place pages, you could keep the same design. This group for instance, is much easier to get an overview of, in my opinion.

Post removed.
Posted April 15th, 2013 - 4:39 am by from Melbourne, Australia (Permalink)
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Posted April 15th, 2013 - 8:58 pm from Los Angeles, United States
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