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Tony Espinoza (CEO) Discussion - Week 7
Posted April 22nd, 2013 - 9:26 pm from San Francisco, United States
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Posted April 23rd, 2013 - 2:38 pm by from Marseille, France (Permalink)
Hello,

As it was written in the Discussion week 3 the appropriate definition of “Ambassador” from Google is:

“A person who acts as a representative or promoter of a specified activity.”
So I agree that to have a few designated Ambs for each major place pages and to give the link of them in the main page of each places : to be useful for locals and travellers.

Thanks for all

Daniel



Posted April 23rd, 2013 - 5:02 pm from San Francisco, United States
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Posted April 24th, 2013 - 10:23 am from Saint-Brieuc, France
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Posted April 24th, 2013 - 9:02 pm from Rotterdam, Netherlands
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Posted April 25th, 2013 - 2:32 am from San Francisco, United States
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Posted April 25th, 2013 - 5:48 am by from Guangzhou, China (Permalink)
Hi Tony,

I just want to say that I've been following these weekly discussions for a few weeks now. I really appreciate all the time you're taking to both address and clear up any concerns we have. I would say that I was among the skeptics when CS became a C-Corp (or B-Corp) as to what that meant for the organization. Also, I was not sure who you were and what that meant for CS. I know many others were concerned too (both in my area, among surfers I've hosted, and hosts I've stayed with). I would say that after reading through this discussion I'm much better informed and feel much better about both your leadership and the direction that CS hopes to go. Thanks so much for getting this discussion going.


Also, I'd like to add that everyone in the office that I've interacted with has been incredibly friendly, approachable, and interested in hearing ways that CS can be improved. I've been in regularly in touch with Rachel, Colleen, and Martina.

I'd define an ambassador's role as: one who is interested in supporting the CS organization and community both in their local communities and around the world. This could include: providing feedback for possible site improvements, seeking to be postive in their interactions both virtually and in person, welcoming new members, organizing events (both in their community and around the world), moderating posts on place pages and in groups, and being liaisons between the CS office and the world in terms of explaining the vision and mission of CS to those that they interact with. It would also be helpful if they were able to host/surf regularly (a least a few times a year).

I would say that for the ambassador program reboot there would need to be a clear definition of the what the role entailed as well as an agreement by the potential ambassadors that they'd perform this role. When I was asked to be an ambassador I had a great 30-45min Skype interview with David. Possibly every 2 years ambassadors would recommit to their role. Some might be at a different stage in life and not able to do it. I'd give them a different colored flag for their profile (I think we had this at one point...maybe we still do for the "ambassador alumni"). Also, there would need to be an expectation/definition of what is necessary to be an "active" ambassador. Those that are inactive could transition to the "alumni" flag.

I'm more than happy to help out with having stronger moderating the Research Triangle place page, although I'll be moving to Guangzhou in August.

Please know that I am I'm just offering ideas and in no way am trying to say that you need to implement them all. I'd love to hear others' feedback as well.

Thanks so much!

-Ethan

Posted April 26th, 2013 - 12:13 pm from New York, United States
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Posted April 26th, 2013 - 11:42 pm from San Francisco, United States
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Posted April 27th, 2013 - 1:44 am from Burlington, United States
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Posted April 29th, 2013 - 12:40 am from Los Angeles, United States
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Posted April 27th, 2013 - 8:39 am from Saint-Brieuc, France
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Posted April 27th, 2013 - 9:31 am from Sevilla, Spain
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Posted April 27th, 2013 - 9:33 am from Paris, France
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Posted April 27th, 2013 - 9:57 am from Wellington, New Zealand
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Posted April 27th, 2013 - 12:02 pm from Saint-Brieuc, France
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Posted April 28th, 2013 - 8:44 pm from Saint Petersburg, Russia
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Posted April 29th, 2013 - 12:37 am from Los Angeles, United States
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Posted April 29th, 2013 - 7:58 pm from Saint Petersburg, Russia
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Posted April 29th, 2013 - 7:29 am from Hannover, Germany
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Posted April 29th, 2013 - 9:45 am from Liverpool, England
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Posted April 29th, 2013 - 11:41 am from Saint-Brieuc, France
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Posted April 29th, 2013 - 8:03 pm from Saint Petersburg, Russia
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Posted April 24th, 2013 - 9:17 am from Auckland, New Zealand
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Posted April 25th, 2013 - 9:12 am from Los Angeles, United States
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Posted April 25th, 2013 - 9:36 am from Saint-Brieuc, France
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Posted April 25th, 2013 - 11:33 am by from Copenhagen, Denmark (Permalink)
I must admit I did not read much the last two weeks, so maybe you already answered this. When you make the new ambassador programme, how long time in advance will we know? Will all ambassadors, also those not reading this group, get to know it? Will it be a totally new group of ambassadors, or will the old ambassadors have the possibility to continue - all of us or a few? I remember you wrote it will maybe be possible to apply for it, but will you mainly look for new ambassadors, or for keeping those who are already ambassadors?

Posted April 26th, 2013 - 3:02 am from San Francisco, United States
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Posted April 28th, 2013 - 1:26 am by from Wellington, New Zealand (Permalink)
If there is a requirement for a certain number of hosting activities per month, then how do you track them?
Only through the CS requests or open request systems? What about people you've hosted before who email to ask for a re-host? People who find hosts/surfers through the conversations boards (even if they shouldn't)? People who find a host/surfer at a CS social meeting?

What about an ambassador who's hosted hundreds of people over the year but can't do for a while due to a baby, elderly relative moving in, house damage, going off on a 6-month trip, etc? Do they suddenly have their history and contributions in the past ignored?
Ambassadors who are renovating houses or wanting to take a break from hosting/save money on the extra bills surfers often bring in...yet who continue to attend or even organize events, go to events and advise people online and at events on CS, discuss it with the wider world, etc?
Travelling ambassadors, perhaps who've hosted hundreds of surfers and events, and now 'spread the word', do they qualify? Get 'fired'?
People living in places that don't have many travelers, but who have put in a lot of work?

I agree there are some ambassadors who do nothing at all, but there are many who do a lot 'behind the scenes' in welcoming people, helping out by email with issues, etc.

Surely there should be a list of the types of things ambassadors should partake in, and types of knowledge/experience they are expected to have, and as long as then do 'some of' those activities then that is fine, they remain 'qualified'?

Posted April 28th, 2013 - 10:27 am by from Darwin, Australia (Permalink)
your problem is not the infunctional website.

your problem is the community that you destroyed with your membership drive.

how do you fix it? What exactly is your purpose.

https://www.couchsurfing.org/n/threads/darwin-northern-territory-australia-hello-everybody-hope-you-are-super-good-i-wonder-if-someone-can-help-me-for-find-a-farm-job-around-darwin-or-everywhere

see that thread.

That's what CS used to be. Locals giving advice to travellers.

But no one local has replied to him, I can bet you no one local will. Because no one cares. The only people in my city who even read that group are the men looking for idiot women to sleep with.

if you want to make CS survive you need that community. you may have made small businesses succesful in your past but you really have nfi how to manage this kind of thing. Maybe there is 5 million members...

how many of them will make you money.
none. want to bet?

delete me from this group if you want I dropped my flag a long time ago after listening to your PR waffle. I can't represent this circus.

you lie, you drivel, you answer like a politician.

you fucked up and can't admit it and expect us to follow you in circles like the addictive sheep we are.

good luck when all you have left is your 19 year old surfers.

Posted April 28th, 2013 - 5:48 pm from Rotterdam, Netherlands
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Posted April 29th, 2013 - 5:30 am from Melbourne, Australia
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Posted April 29th, 2013 - 3:19 pm from Eindhoven, Netherlands
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