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Beta Testers Polled (Surveyed) on New Events Tool
Posted April 25th, 2013 - 8:53 am from Los Angeles, United States
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Posted April 25th, 2013 - 2:16 pm from Rotterdam, Netherlands
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Posted April 25th, 2013 - 3:41 pm from New York, United States
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Posted April 25th, 2013 - 5:50 pm from Rotterdam, Netherlands
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Posted April 25th, 2013 - 10:29 pm by from Oakland, United States (Permalink)
Hi everyone,

I work as a Community Manager at Couchsurfing and currently run (amongst others) the beta panel.

To clear things up, the survey has been sent out to all enrolled beta participants.

Thank you all for submitting your answers as they will help us prioritize features when we reiterate on Events after the new surf/host engine is up.

MarieJose74,
if you (or any other member) would like to become part of the beta panel, please send an email to
beta@couchsurfing.com - We absolutely need more women amongst our testers, so feel free to invite your female friends. [/size]

Juan,
Everybody who has been accepted to the beta panel after 6 March 2013 (that's pretty much everyone except for the very first group of Events panelists) has agreed to have read how the beta panel works. There are several ways of involvement and actual testing is just one of them.
And of course, all testers can choose to not participate in any of the groups they have been invited to.

Warmly, Martina

Posted April 25th, 2013 - 11:50 pm from New York, United States
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Posted April 26th, 2013 - 11:04 pm by from Oakland, United States (Permalink)
No worries Juan, I was referring to your statement: "so I did not apply to be in the surf & host or safety beta panels."

I simply directed a part of my answer to you to clarify for you and everyone else that members cannot apply to individual beta groups, but only to the beta panel as a whole. Think of it as one pool of testers, as Edwards suggested.

While we try to respect testing preferences and areas of interest of beta panelists, we can only do so to the extent that they do not interfere with our testing purposes (to avoid selection bias).

The point of my reply was to draw a clearer picture of how the beta panel works right now. Here's a short step-by-step version of the process:
(please excuse my brevity, I grew up in Europe where this is considered efficient rather than impolite :) )

1. every Couchsurfer can email beta@couchsurfing.com to apply
2. All applicants receive an email with a form they are asked to submit which includes signing a required Beta Test Agreement
3. CSHQ screens all applicants for safety-related negative references (sic!) to ensure these members are not included in safety related tests
4. Once you're on the panel, all panelists receive a monthly update email on current testing activities
5. Whenever panelists are eligible for a test, they receive an invitation to participate in any form of test
6. Panelists choose whether they wish to accept the invitation or not

Thanks for your help in the Events beta group Juan. And once again, I encourage all women Couchsurfers to apply by emailing beta@couchsurfing.com!

Best,
Martina

Posted April 29th, 2013 - 12:22 am from Melbourne, Australia
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Posted April 30th, 2013 - 5:40 pm by from Oakland, United States (Permalink)
Theresa, when looking for participants for the safety beta group, we did naturally reach out to women who had stated a particular interest in safety related topics.

However, it would be great to see more women step up on their own initiative.

Posted April 30th, 2013 - 11:30 pm from Melbourne, Australia
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Posted May 2nd, 2013 - 5:23 pm by from Oakland, United States (Permalink)
Thank you for your help, Theresa. You can always point your friends to this blog post on the beta panel.
In priority cases, e.g. safety issues, we do reach out to women. Apart from that, it is not about "requesting" women's presence but asking for support.

As an ambassador you know that communication is currently channeled in the Ambassdors Group (Public) to enable a bidirectional dialogue rather than the more one-sided blog posts. Tony's weekly threads would be a good place for you to discuss how we can effectively communicate with all members.

Posted May 5th, 2013 - 11:54 pm from Melbourne, Australia
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Posted May 6th, 2013 - 10:23 pm from Los Angeles, United States
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Posted May 6th, 2013 - 11:07 pm by from San Francisco, United States (Permalink)
Hey all - we're working on fixing SSL Certificate issue with our support center (ZenDesk). Sorry if it causes alarm for some, but the link still works, despite the browser's warning of an old SSL certificate.