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A Ryanair rip off
Posted April 16th, 2012 - 6:58 am by from Haderslev, Denmark (Permalink)
I travel with Ryanair on a regular basis and I usually have nothing bad to say about the airline. It operates perfectly well and is cheap, providing you know how the system works.

But something that I find on almost every flight is that when you order drinks and snacks, they never have the correct change to give you. They say they will bring it to you later, and often don`t. I have found that it is now such a widespread practice that I feel as if it is another way of the cabin staff earning money.

I flew to Krakow from Denmark last week and the same thing happened again. The flight attendant told me she did not have any change because it was the first flight of the day and they don`t bring any change with them. I explained that if she was a shop keeper (which in effect she is) then she would have a set amount of change to start the day. She told me I should contact Ryanair and I told her that it was her job and maybe she should explain the daily problem to Ryanair.

From now on I would suggest that if you order a drink or snack on a flight you ask the following questions:

Do you have ??????

How much does it cost?

If I give you this money, do you have the exact change?

It may sound pedantic but I will not be surprised if other people have had the same problem.

On the flight back from Poland to Denmark. We could buy drinks and snacks but we could only use euros or sterling.

How does that work?

We had not been to or were going to a country where the euro or sterling is used. When we explained that they just looked confused.

They didn`t sell much on that flight.


Posted October 10th, 2012 - 3:41 pm from Glasgow, Scotland
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Posted October 10th, 2012 - 11:37 pm by from Saint Petersburg, Russia (Permalink)
maybe better to pay by credit card? no problems with change anywhere at all!

Posted October 12th, 2012 - 7:38 pm by from Haderslev, Denmark (Permalink)
I would imagine that if you pay by credit card on a Ryanair flight, you will be charged a fee for using your card and the Ryanair staff will not tell you.


Posted April 17th, 2013 - 6:13 pm by from Haderslev, Denmark (Permalink)
I have since travelled with Ryanair again and using a credit card is the answer.