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10.000 support tickets per month
Posted March 14th, 2013 - 1:50 am by from Paris, France (Permalink)
To go by the numbered Zendesk support IDs, more than 10.000 tickets have been written per month since it opened in November/December 2012.

That's more than 300 per day. What I don't know is how many get answered, and how many are closed without getting answered as has happened to some of mine.

Posted March 14th, 2013 - 2:19 am from London, England
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Posted March 14th, 2013 - 10:13 am from Paris, France
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Posted March 14th, 2013 - 11:19 am from Managua, Nicaragua
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Posted March 14th, 2013 - 12:59 pm by from London, England (Permalink)
"The other BS answer I was given was about the disappearance of Palestine. I was told I was wrong and that there was indeed a place called Pali in India."


Oh, dear Christ. What painful ignorance.

I'd send some support tickets but I'm still banned from Zendesk.

Posted March 15th, 2013 - 10:31 am from Paris, France
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Posted March 15th, 2013 - 10:36 am from Berlin, Germany
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Posted March 15th, 2013 - 10:48 am by from Paris, France (Permalink)
It doesn't look like they are very Zen at Zendesk. At least not when it comes to zensitive questions, as zensible as they may be.

Posted March 15th, 2013 - 11:33 am from Berlin, Germany
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