Effective Date: October 10, 2012
Information Users Provide to Us
We collect information you provide to us, such as when you create an account, update your profile, use the interactive features of our Services, participate in contests, promotions or surveys, request customer support or otherwise communicate with us. The types of information we may collect include:
Information We Collect Automatically From You
When you access or use our Services, we may also automatically collect information about you, including:
Information We Collect from Other Sources
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your Couchsurfing account through a third-party social networking site, we will have access to certain information from that site, such as your name, profile picture, connections and other account information in accordance with the authorization procedures determined by such third-party social networking site.
Use of Information
Transfers of Your Personal Information Abroad
Couchsurfing may store and process personal information in the United States and other countries. Couchsurfing complies with the US-EU Safe Harbor Framework and the US-Swiss Safe Harbor Framework and has certified its adherence to the Safe Harbor Privacy Principles of Notice, Choice, Onward Transfer, Security, Data Integrity, Access and Enforcement with respect to personal data collected from members in the EU and Switzerland. For more information about the Safe Harbor program and to view Couchsurfing’s certification, please visit the U.S. Department of Commerce’s Safe Harbor website.
Sharing of Information
We do not share personal information about you with third parties except as follows:
We may also share aggregated or anonymized information that does not directly identify you.
Social Media Tools
The Services may offer social sharing features or other integrated tools, which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of certain information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these social sharing features.
Couchsurfing takes reasonable measures to help protect information about you in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.
Your Information Choices
You may change your privacy settings and determine whether certain information about you will be shared with others by navigating to your profile and editing your “Personal Designations.”
You may update or correct information about you, or deactivate your account, at any time by logging into your account and editing your profile. Please note that even after you deactivate your account, we may retain certain information as required by law, for legitimate business purposes and to protect member safety.
Location Information via Mobile Device
You have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device and by following the standard uninstall process and removing Couchsurfing’s application from your device. Doing so, however, may mean that you cannot use all or a portion of our Services. 3
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies; however, our Services may not function properly if you do so.
You may opt out of receiving promotional emails from Couchsurfing by following the instructions in those emails or by adjusting the appropriate settings in your profile. If you opt out, we may still send you transactional or relationship messages, such as emails about your account.