• Hey guys!
    I work since the beginning of the year for this great company called BudgetPlaces. The environment is great. the people is very nice and the job is good and well paid. We are looking for a german- italian- english and spanish if possible customer service. Italian and german is imperative. If you are looking for a job and u are interested, email me! see u!
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    budgetplaces.com is the leading booking website for world-wide budget accommodation, and we are continuing to grow! We are always looking for new talent to join our team and work with us in Barcelona.
    Are you passionate about travel? Do you speak any foreign languages? Are you ready to join a multicultural team in Barcelona and contribute to the growing success of budgetplaces.com?

    Main Job:
    · Make reservations over the phone and other customer service tools.
    · Manage emails, phone, chat communication between budgetplaces and customers who wish to make reservations in our website.
    · Manage email and phone communication between budgetplaces and our hotels
    · Provide prompt, friendly service over the phone and through email, which will increase customer satisfaction and ultimately help grow our business

    Areas of responsibility:
    · Make reservations by phone, email & live chat with the users of a web-based online hotel booking service. This involves handling inquiries, overbookings, complaints etc.
    · Write grammatically correct emails which are clear, structured and service-oriented
    · Be a “problem solver” by having empathy for both guests and hoteliers, striving to provide fast, quality customer service.

    Skills requirements:
    · NATIVE GERMAN + high level in Italian; other 2 languages between English, French & Spanish.
    · Proficient with productivity tools: Excel, Word, Internet navigation, Google Gmail, Gtalk
    · Good communicator on the phone and by email. Have an open, positive attitude when communicating.
    · Ability to work with the other team members and departments, as well as alone without direct supervision.
    · Sales person, proactive and fast internet savvy

    Experience:
    · Strong familiarity with computers, internet & email
    · Previous direct contact with customers
    · Sales skills

    Personal requirements:
    · Applicants must be open and easygoing people who strive for constant improvement.

    Reporting:
    · Reservation Agent will report to Manager Customer Service & Team Leaders

    Location:
    Barcelona
    Hours: 12:00h - 21:00h (Monday to Friday)
    Salary: 1.400EUR gross + bonus
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    what is the job about??. Send me a private message, please!!
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    hi, I am interested, im spanish speaker, but I know english too, let me know if you are still interested!!! Im living at Barcelona now...
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    sorry guys IS GERMAN AND ITALIAN AND ENGLISH. All of them together!

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